This Privacy Policy explains how EVOLT collects, uses, and discloses personal information from individuals who access or use our Service. By choosing to use our Service, the User agree to the collection and use of information as outlined in this Privacy Policy and as permitted by applicable law.
1. Personal Data Protection
1.1 Collection of Personal Data
EVOLT collects, processes, and stores personal data in compliance with the Personal Data Protection Act B.E. 2562 (“PDPA”) and all applicable data protection laws. The categories of personal data collected may include, but are not limited to:
(1) Identity and Contact Information – Full name, date of birth, nationality, government-issued identification details (e.g., passport, national ID, driver’s license), email address, phone number, and residential or billing address.
(2) Vehicle Information – Vehicle registration number, make, model, year, VIN (Vehicle Identification Number), and other relevant details.
(3) Payment and Financial Information – Credit/debit card details, bank account information, billing details, transaction history, and payment preferences.
(4) Account and Service Usage Information – Usernames, passwords, service preferences, transaction logs, customer support interactions, and communication history.
(5) Technical and Device Information – IP address, browser type, operating system, location data, device identifiers, cookies, and usage analytics collected via EVOLT’s digital platforms.
(6) Other Personal Data – Any additional information voluntarily provided by users through forms, surveys, or direct communications with EVOLT.
1.2 Purpose of Processing
EVOLT processes personal data for the following purposes:
(1) Service Provision and Account Management – Facilitating transactions, verifying and managing user accounts, and providing customer support.
(2) Operational and Business Improvements – Analyzing user behavior, enhancing services, and developing new offerings.
(3) Compliance and Legal Obligations – Meeting legal, regulatory, and contractual requirements.
(4) Security and Fraud Prevention – Preventing fraudulent activities, cybersecurity threats, and unauthorized access.
(5) Marketing and Communications – Sending service updates, promotions, newsletters, and offers, subject to user consent where required by law.
(6) Legal and Regulatory Compliance – Responding to governmental, judicial, or regulatory inquiries, enforcing contractual rights, and protecting EVOLT’s legal interests.
1.3 Data Sharing and Disclosure
EVOLT does not sell, rent, or trade personal data to third parties. Personal data may only be shared under the following circumstances:
(1) Affiliated Companies and Business Partners – For service provision, development, and improvements.
(2) Third-Party Service Providers – Payment processors, IT support, cloud storage providers, and analytics services are subject to strict confidentiality obligations.
(3) Legal and Regulatory Authorities – Where required by law, court orders, or regulatory directives.
(4) Corporate Transactions – In the case of mergers, acquisitions, restructurings, or asset transfers, with appropriate data protection measures in place.
(5) Fraud Prevention and Legal Protection – When necessary to detect and prevent fraud, enforce EVOLT’s legal rights, or ensure security and compliance.
1.4 Data Security and Retention
EVOLT employs technical, administrative, and organizational security measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. Personal data is retained only for as long as necessary to fulfill its intended purposes unless a longer retention period is required by law. Once no longer required, data is securely deleted or anonymized.
1.5 User Rights
Subject to applicable laws, users have the right to:
(1) Access and obtain a copy of their personal data;
(2) Request correction of inaccurate or incomplete data;
(3) Request deletion or anonymization of their data, subject to legal exceptions;
(4) Restrict the processing of personal data under certain conditions;
(5) Withdraw consent for data processing, where applicable; and
(6) Lodge a complaint with the relevant data protection authority.
2. Sensitive Personal Data
2.1 Non-Collection and Processing of Sensitive Data
EVOLT does not collect, use, disclose, or process sensitive personal data unless legally required or necessary for service provision and explicitly authorized by the user. “Sensitive personal data” includes, but is not limited to, data related to racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic and biometric data, health information, and sexual orientation.
2.2 Inadvertent Disclosure
If users inadvertently provide EVOLT with sensitive personal data without prior request, EVOLT reserves the right to delete, anonymize, or remove such data from its records without prior notice to the extent permitted by law.
2.3 Permissible Processing of Sensitive Data
Sensitive personal data shall only be processed under the following conditions:
(1) When necessary for service provision and with the user’s explicit consent;
(2) When required by law, regulatory obligations, or lawful orders;
(3) When processing is necessary for legal claims or judicial proceedings; or
(4) When processing is in the public interest, it is subject to adequate safeguards.
2.4 Security and Confidentiality Measures
If EVOLT lawfully processes sensitive personal data, it shall implement enhanced security and confidentiality measures in compliance with applicable data protection laws.
3. Scope and Usage of Personal Data
3.1 Purpose of Data Collection and Use
EVOLT collects, processes, and utilizes personal data exclusively for the following:
(1) Service facilitation, including account management, transaction processing, and customer support;
(2) Business analysis, security, and service enhancements;
(3) Personalization of content and recommendations, subject to applicable consent;
(4) Fraud detection, cybersecurity, and unauthorized access prevention;
(5) Compliance with applicable legal and regulatory requirements;
(6) User communication regarding service updates, policy changes, or legal matters; and
(7) Enforcement of EVOLT’s Terms and Conditions and protection of its legal rights.
3.2 Data Sharing Restrictions
EVOLT strictly limits data sharing and only discloses personal data under the following conditions:
(1) Third-Party Service Providers – Engaged for essential business functions such as payment processing, data storage, and analytics, subject to confidentiality agreements.
(2) Legal Compliance – Disclosures required by law, regulatory authorities, or court orders.
(3) Corporate Transactions – In cases of business mergers, acquisitions, or restructuring, with appropriate safeguards.
(4) Fraud Prevention and Legal Enforcement – Where necessary to protect EVOLT’s legal and security interests.
3.3 Security Measures and Access Controls
EVOLT implements stringent security protocols, including encryption, access restrictions, and continuous monitoring, to protect personal data from unauthorized access or breaches. Only authorized personnel with a legitimate business need may access personal data.
3.4 Definitions and Legal References
Unless otherwise defined in this Privacy Policy, all terms shall have the same meaning as set forth in EVOLT’s Terms and Conditions, accessible at [EVOLT’s official website]. Users are encouraged to review both documents for a comprehensive understanding of EVOLT’s data protection policies.
Information Collection and Use
For an enhanced user experience, EVOLT may request certain personally identifiable information while the user uses our Service. Such information may include, but is not limited to, the user’s name, gender, date of birth, email address, citizen or passport identification number, mobile phone number, geographic location, and charging history. The information EVOLT requests will be retained and utilized as described in this Privacy Policy.
The Application may also incorporate third-party services, which may independently collect information that can be used to identify the user.
Log Data
Please note that if the Application encounters an error, EVOLT may collect data and information on the user’s device, either directly or via third-party analytics tools. This data may include information such as the user’s device Internet Protocol (IP) address, device name, operating system version, App configuration at the time of use, timestamps of Service usage, and other relevant statistical data.
These Service Providers may have access to the user’s personal information, but only to the extent necessary to perform specific tasks on our behalf. They are contractually obligated not to disclose or use the user’s information for any purpose other than as directed by us.
Security
EVOLT appreciates the user’s trust in providing us with the user’s personal information and endeavors to implement commercially reasonable measures to protect it. While no method of transmission over the internet or method of electronic storage is completely secure, EVOLT employs industry-standard security safeguards and continuously strives to enhance our protective measures to safeguard the user’s personal Information.
Links to Other Websites
Our Service includes links that connect to any external websites associated with EVOLT. If the user clicks on any such link, the user will be directed to a website that is operated by us. EVOLT strongly encourage the user to review the privacy policies of these external websites, as EVOLT does not control and does not guarantee the content, privacy practices, or use of any personal information the user may provide to those external website, and shall not be liable for any damages, losses, or other liabilities arising from the use of these external websites.
Children’s Privacy
Our Service is not directed toward children under the age of 3. EVOLT does not knowingly collect personally identifiable information from children under 3. In the event EVOLT becomes aware that a child under 3 has provided us with personal information, EVOLT will promptly delete such information from our servers. If the user is a parent or guardian and becomes aware that your child has provided us with personal information, please contact us so EVOLT can take appropriate measures.
Changes to This Privacy Policy
EVOLT reserves the right to modify or update this Privacy Policy from time to time. EVOLT encourages the user to review this page periodically for any changes. Any modifications to this Privacy Policy will take effect immediately upon posting the updated version on this page.
Cookie Policy
This Cookie Policy governs the use of cookies and similar tracking technologies (collectively referred to as the “Cookies”) on our website. By accessing or using the website, you hereby consent to the placement and use of Cookies in accordance with the terms set forth in this policy. If you do not agree with the provisions of this policy, you should adjust your browser settings accordingly or refrain from accessing the Website.
1. Use of Cookies
EVOLT utilizes Cookies to enhance user experience, analyze site traffic, and deliver personalized content and advertisements. Cookies are small text files placed on your device that enable us to remember your preferences and facilitate the functionality of the website.
2. Categories of Cookies
(1) Essential Cookies:
These Cookies are necessary for the operation of the Website, enabling core functionalities such as security, user authentication, and network management. These Cookies are integral to the Website’s functionality and cannot be disabled.
(2) Performance and Analytical Cookies:
These Cookies enable the anonymous collection and reporting of information regarding user interactions with the website. The data gathered is used solely for the purpose of improving the website’s functionality and performance.
(3) Functional Cookies:
These Cookies allow the Website to remember choices you make (e.g., language or regional settings) and to provide enhanced, personalized features.
(4) Targeting/Advertising Cookies:
These Cookies may be used by us or by third-party advertisers to deliver content tailored to your interests. They also assist in measuring the effectiveness of advertising campaigns.
3. Consent and Control
By continuing to access or use the website, you expressly consent to the placement of Cookies on your device as described in this Policy and our Privacy Policy. You may manage or disable Cookies at any time via your browser settings; however, please be advised that disabling Cookies may adversely affect the functionality of the Website and your overall user experience.
4. Amendments to Cookie Policy
EVOLT reserves the right to modify or amend this policy at any time, and any changes shall become effective immediately upon posting on the website. Your continued use of the website following any such modifications constitutes your acceptance of the revised terms.